Report a problem

Received a damaged product or the wrong product?

1. Take pictures

Take a photo of the damaged or incorrectly delivered product.

2. Order number

Have your invoice and order number at hand.

3. Report problem

Report the problem using the form below and complete all the required steps.

4. Correction

We will investigate the issue and rectify it as soon as possible.

Report your problem

    Wrong productDouble-deliveredMalfunctionDifferent reason