Report a problem

Received a damaged or wrong product?

1. Take pictures

Take a photo of the damaged or incorrectly delivered product.

2. Order number

Have your invoice and order number to hand.

3. Report problem

Report the problem using the form below and go through the process.

4. Correction

We are investigating the issue and rectifying it as soon as possible.

Report your problem

    Wrong productDouble-deliveredMalfunctionDifferent reason